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Service Shops
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Comparison Shops
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Audit Shops
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Integrity Shops
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Mystery Calls
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CUB Details
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Shopping with Venture Service Solutions
 Venture
Service Solutions uses a highly specialized process of
information gathering and analysis, we implement research programs that
provide measurable results useful in developing business strategies. Our
objective research eliminates the favoritism and bias that are always
introduced when using your own staff to evaluate. Secret Shoppers
anonymously observe and document the quality of service at a store or
business on a given day. Clients can then evaluate a sample of service
delivery, product knowledge and facility maintenance at corporate stores or
franchises. Secret Shopper "audits" are used to ensure that outlets are
complying with established guidelines.
There are many different ways to customize our business to fit yours.
By utilizing our services, your business will benefit in a variety of ways.
Timely and comprehensive feedback from trained Consultants lets you reward
employees, make operational changes, or take necessary actions to gain an
advantage in your marketplace. Consistent and objective reporting helps your
company to monitor its own standards of quality over a given time period.
At Venture Service Solutions our objective is to help retail service
businesses achieve and maintain the highest levels compliance to these
standards and laws. We focus on determining the most effective ways to help
you build better community relationships by analyzing your current service
procedures and identifying areas for improvement.
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Ventures specializes in Compliance Checks and CUB Details
Throughout the United States, grassroots community organizations, city
councils and state legislatures are demanding that law enforcement agencies
participate in efforts to limit youth access to alcohol and tobacco.
Progressive law enforcement agencies are assigning recourses to this area of
enforcement. Participating in community education and checking business to
determine if they are complying with the laws pertaining to the sale of
alcohol and tobacco.
 In recent years many
organizations have attempted to identify innovative and effective methods to
reduce the sale of alcohol and tobacco to underage buyers. Some approaches
have focused on educating young people on the dangers of drinking and
smoking. Others have focused on the array of adult institutions and
individuals that manufacture, distribute, sell, provide market, and promote
alcohol and tobacco.
Extensive research in recent years indicate that that while many retailers
promote the responsible sale of alcohol and tobacco, a significant number of
establishments continue to sell alcohol and tobacco to underage buyers.
Venture Service Solutions has developed a program of policy compliance
checks for establishments that sell or serve alcohol and tobacco. With a
combination of training and regular polices checks or CUB Details (Covert
Underage Buyers) establishments can sharply reduce the sale of age related
products to underage buyers.
These checks are provided in accordance with state and local laws.
Compliance checks help reduce crime and alcohol related crimes by minors.
Compliance checks send a strong message to the community that providing
alcohol to a minor is not acceptable. Federal law requires unannounced,
random inspections to determine compliance rates. With our service you can
analyze your current procedures and determine where improvement is required
before your business or employee receives a fines ranging from $200 to $2000
dollars. These checks are also provided to stop the sale of alcohol and
tobacco products to minors.
Additional reviews include:
 Service Shops - This shop is an on-site evaluation for businesses
with concerns about employee performance. We will customize your evaluation
form to meet your specific requirements, down to the last detail.
Comparison Shops - If you want to keep your prices and promotions
competitive, this may be a service for you. We often shop at competitor's
stores to report prices, quality of services, and promotions being offered.
These shops are performed at your competitors’ location(s) to provide you
with information such as pricing, service and performance levels of your
competition. This shop is very effective and recommended for those
businesses who seem to be in a “slump”.
Audit Shops - This shop is usually requested by the corporate office
to investigate and evaluate criteria such as franchise compliance.
Integrity Shops - If you have a problem with theft this can be the
quickest way to solve the problem! This shop is for evaluating cash flow
procedures to assess and monitor theft.
Mystery Calls- We can evaluate your customer service over the phone
by placing calls to your business and reporting back if the phones were
answered promptly, cheerfully, courteously and competently. Just ask us
about this service! Used primarily to evaluate employee telephone sales
techniques and customer service, including speech, grammar, salesmanship and
enthusiasm.
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Copyright Venture Service Solutions |
